I.T. Director
Sean McDonald sean.mcdonald@globeschools.org
(928) 402-6069
Technical Support
Michelle Powell michelle.powell@globeschools.org
(928) 402-6098
Technical Chomebook Support
Savannah Herrera savannah.herrera@globeschools.org
(928) 402-5999
Get District Tech Support
The K12itc Help Desk is available via phone and chat, 7:00 a.m. to 4:00 p.m., Monday through Friday. Onsite I.T. office closed on Fridays.
For Phone Support, please call
816-382-4840
For chat support or to submit a work ticket please visit https://dashboard.k12itc.us/
What is Albert?
Albert is a technology platform exclusively for K-12 schools. Within the Albert platform, you can set up printers and access share folders. In addition to the platform, the Albert team manages all your district's infrastructure (servers, wireless, switching, firewall) and keeps your district data secure and backed up.
Login to your Albert Account at: albert.k12itc.com
Welcome to the Globe Unified School District I.T. Support Page
Need Tech Support?
Contact the Help Desk
Monday-Friday
6 a.m. to 6 p.m.
Phone: 855-512-8324 (toll-free) or 816-382-4840
Chat: k12itc.com/chat
24/7 Web Ticket: helpdesk.k12itc.com or albert.k12itc.com
Albert Self-Help
Help Desk Support is now in the Albert Dashboard
End users are now able to access the Help Desk via the Albert Dashboard.
Ā· Login to albert.k12itc.com
Ā· Click on the ticket icon under the new Support box.
Ā· Then Click āOpen New Ticketā.
Ā· Fill out the Ticket Form with as much information as possible.
Click "Submit".
Browsing & Internet Safety Resources for Students
Google's 'Be Internet Awesome' program is designed to educate children about digital citizenship and online safety, empowering them to navigate the online world confidently.
The program offers various resources, including presentations and slides for staff, training materials for parents, and a free online game for students.
The program emphasizes five essential areas:
1. Be Internet Smart: Share With Care
2. Be Internet Alert: Don't Fall For Fake
3. Be Internet Strong: Secure Your Secrets
4. Be Internet Kind: It's Cool To Be Kind
5. Be Internet Brave: When In Doubt, Talk It Out
These key areas provide a framework for teaching children how to make wise decisions online, identify and avoid online scams and misinformation, protect their personal information, promote kindness and empathy, and seek guidance when faced with uncertainty.
By focusing on these aspects, 'Be Internet Awesome' aims to equip children with the knowledge and skills necessary to be responsible and safe digital citizens.
Visit the Be Internet Awesome site here!