I.T. Director
Sean McDonald sean.mcdonald@globeschools.org
(928) 402-6069

Technical Support
Michelle Powell michelle.powell@globeschools.org
(928) 402-6098

Technical Chomebook Support
Savannah Herrera savannah.herrera@globeschools.org
(928) 402-5999

Get District Tech Support

The K12itc Help Desk is available via phone and chat, 7:00 a.m. to 4:00 p.m., Monday through Friday. Onsite I.T. office closed on Fridays.

For Phone Support, please call

816-382-4840

For chat support or to submit a work ticket please visit https://dashboard.k12itc.us/

Albert is a technology platform exclusively for K-12 schools. Within the Albert platform, you can set up printers and access share folders. In addition to the platform, the Albert team manages all your district's infrastructure (servers, wireless, switching, firewall) and keeps your district data secure and backed up.

Login to your Albert Account at: albert.k12itc.com

Click Here to Contact Technology Support

Need Tech Support?

Contact the Help Desk

Monday-Friday

6 a.m. to 6 p.m.

Phone: 855-512-8324 (toll-free) or 816-382-4840

Chat: k12itc.com/chat

24/7 Web Ticket: helpdesk.k12itc.com or albert.k12itc.com

End users are now able to access the Help Desk via the Albert Dashboard.

·     Login to albert.k12itc.com

·     Click on the ticket icon under the new Support box.

·     Then Click “Open New Ticket”.

·     Fill out the Ticket Form with as much information as possible.

Click "Submit".

Google's 'Be Internet Awesome' program teaches kids the fundamentals of digital citizenship and safety so they can explore the online world with confidence.

The program provides presentations and slides for staff, training for parents, and a free online game for students.

The program focuses on 5 key areas:

Be Internet Smart: Share With Care

Be Internet Alert: Don't Fall For Fake

Be Internet Strong: Secure Your Secrets

Be Internet Kind: It's Cool To Be Kind

Be Internet Brave: When In Doubt, Talk It Out

Visit the Be Internet Awesome site here!